Ordering online with us is an easy experience – just the way it should be.
Follow the steps below to get the products you love straight to your door!
1. Browse Berry&Blossoms website for the items you wish to purchase. 2. Click on the desired product(s) and choose the relevant size and colour and add to cart. 3. Once you've finished shopping, proceed to checkout. 4. If you're an existing customer, please click sign in and enter your username and password and checkout. 5. If you're a new customer, you'll need to register your details. Registering makes it easier to place orders in the future. The online instructions will guide you through the registration process. You have the option to continue without registering, but you will still need to input your personal details. 6. Once you're logged in as either a new customer or existing customer, or have entered all relevant information, you will need to confirm your delivery choice and then choose your payment method. 7. If you chose the Pay by Card option, please enter your payment details and click place order. If you have chosen to pay by PayPal follow the online instructions. If you have chosen by Apple Pay, please follow the online instructions. 8. You should see a message confirming your order has been placed and being processed. 9. An email notification will be sent to your registered email address. 10. If you have created an account with us, you can view your status there in My Account.
Unfortunately at this moment in time we are only available to take orders placed on our website. Please follow the above steps.
We like to send your items out to you quickly so unfortunately we are unable to guarantee that we can cancel your order.
Please do get in touch and we will do our best to assist you.
Please contact us as soon as possible if you would like to amend your address. Unfortunately once your order has been dispatched we are unable to amend this for you.
We accept most major debit or credit cards.
We also accept Paypal, Apple Pay & Klarna Pay Later
If you credit card has been declined it can be for many reasons:
- Wrong number has been put
- Wrong date or security code (CVV)
- The name and address does not match the address your bank has on file
- Refused for security reasons
- You have not enough funds
Buy today with Klarna and pay foryour order within 30 days. Klarna is a Swedish bank offering 'Buy Now Pay Later' option. They provide smooth payments to over 60,000 online stores.
Simply add products to your cart as normal and during checkout select Klarna as your payment option. There is no need to create a Klarna account or provide card details and you will receive an email from Klarna with payment instructions.
Am i elegible for Klarna Pay Later?
To use Klarna you must:
- Be 18 years or older
- Have a UK delivery & billing address
- A UK bank account
Will a credit search take place?
Neither Klarna or Berry&Blossoms run credit searches against you that could impact your credit rating.
What happens if i don't pay for my order?
Payment is due 30 days after your order has been sent. To help you pay on time, Klarna will notify you two days before payment is due - and if very late, Klarna will send you a text or letter. Please note, if you do not pay Klarna your credit score will be affected.
I have cancelled my order. How long until i receive my refund?
As soon as we have registered your return, your refund will be processed within 5 working days.
If you would like more information on a certain brand, please do not heistate to contact us.
Change of mind?
We will be more than happy to offer a refund at any time during the 28 days from the day after the date on which the products were delivered for full priced items (14 days for sale items) provided that the items are:
- In their original packaging, in pristine condition
- All product labels are still attached and have not been removed
It’s important to fully complete all returns paperwork contained with the delivery note and return this back with your order.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will endeavour to refund your original payment method within 14 working days.
Unfortunately we are currently unable to process exchanges. All Gift cards are non refundable.
You can use a Berry&Blossoms e-gift card to buy anything listed on www.berryandblossoms.com.
You can purchase a Berry&Blossoms E-Gift Card for any value of credit from £10-£100
If you make a purchase with your Berry&Blossoms gift card and then receive a refund, any refund will be credited back to you as store credit.
Yes, our gift cards are valid for 12 months after purchase and will expire after this date.
Berry&Blossoms E-gift cards remain the property of Berry&Blossoms Limited. Risk in a Berry&Blossoms E-Gift card shall pass to you upon our electronic transmission to you; in the event of misuse or fraud Berry&Blossoms reserves the right to cancel a Berry&Blossoms E-Gift card.
If you lose or someone steals your Berry&Blossoms E-Gift card electronically, unfortunately Berry&Blossoms cannot replace it. You agree that Berry&Blossoms will not be held responsible for any lost balance as a result of electronic theft or fraud, unless this is caused by Berry&Blossoms.
Berry&Blossoms E-Gift cards supplied by this website are in £ sterling.
If you need any extra support or have any questions, please feel free to get in touch with our customer service team by emailing email@example.com or -
Fill in our online form here and one of our customer services team will respond as soon as possible.