Delivered within 3-5 working days Monday-Saturday.
Orders over £50 are FREE for UK postcodes. All orders under this amount will be £3.95
NEXT DAY DELIVERY:
Order before 1pm to get your parcel next working day.
Deliveries occur Monday-Friday (not including public or bank holidays)
Next Day UK Delivery is not available on a Saturday or Sunday. All orders placed over the weekend will be processed the following Monday.
A signature will be required.
EU - £9.95
Delivery to EU countries within 5-7 working days. Timescale can vary by country, please visit our checkout for estimated delivery time.
Worldwide - £11.95
Delivery to Rest of the world within 5-10 working days. Timescale can vary by country, please visit our checkout for estimated delivery time.
Returns & Refunds
Change of mind
We will be more than happy to offer a refund at any time during the 28 days from the day after the date on which the products were delivered for full priced items (14 days for sale items) provided that the items are:
- In their original packaging, in pristine condition
- All product labels are still attached and have not been removed
It’s important to fully complete all returns paperwork contained with the delivery note and return this back with your order. All original delivery charges are non refundable unless damaged or faulty.
Once your return has been received, processed and accepted by us, you will receive a confirmation email and we will endeavour to refund your original payment method within 14 working days.
Steps To Return
- Fill in the delivery note included within your parcel as per the instructions.
- Please ensure you place this delivery note in your parcel as without it, we can’t take care of your return.
- Return to our returns address;
Berry&Blossoms Returns Department, 16 Belleisle Road, Grimsby, DN34 5QZ, United Kingdom.
- Drop off the parcel at your nearest Post Office, making sure to obtain a proof of postage and keep your receipt until we have processed your return.
Please Note - Return postage is the responsibility of the customer.
Damaged or faulty product
We do everything we can to ensure products reach you in a pristine condition. We would be very upset if you received a damaged/faulty item, however appreciate this might happen. If it does please contact our customer service team by emailing firstname.lastname@example.org or via our for advice on how to action your return.
If you have identified a fault within 30 days of delivery of your purchase you have a right to a refund or an exchange provided that you inform us within 30 days after the date of the delivery to you. Subject to the defect/fault being verified by us, we will refund you the price of the defective/faulty product along with the delivery charges you paid.
If a fault develops outside of the 30 days of your purchase, but less than six months after delivery, we can discuss the fault with you and agree the best way forward. Our Customer Service Team will handle this for you and you can contact them at email@example.com
Unfortunately we are currently unable to process exchanges. All Gift cards are non-refundable.
Have you received my items?
It usually takes us 2-3 working days (excluding weekend & bank holidays) for your parcel to be delivered back to us.
Once your return has reached us, it can take up to 14 working days for your refund to be processed. You will receive a notification email confirming this.