28 Day Returns
All items must be returned unused, with labels attached and in all original packaging. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
We are happy to refund items within 28 days of receiving your order, sale items within 14 days (excluding delivery charges). Once received, returned items are processed within 14 working days.
Gift cards are non-refundable. Unfortunately, we are currently unable to process exchanges.
How To Return?
- Simply fill in your returns form enclosed with your order.
- Package your items carefully and affix your Royal Mail return label to the front.
Need a new label? Download our UK returns label here.
- Take your package to any post office, remember to keep your tracking.
When using our returns label, a handling fee of £2.50 is deducted from your refund to cover the cost of your return. You can alternatively return via your own method, then no fee will apply.
Please return your items using your local post service, they will have to be returned at your cost. Please obtain your receipt as proof of postage.
What Is Your Returns Address?
Berry & Blossoms, Returns Department, 16 Belleisle Road, Grimsby, Lincolnshire, DN34 5QZ, United Kingdom.