Terms And Conditions
The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and Berry&Blossoms Ltd. (We*). Please read these terms and conditions carefully before ordering any products from our site.
ABOUT US
Berry&Blossoms Ltd is a registered company in England & Wales, registration no. 10745598 VAT no. GB 293 4485 69. By visiting www.berryandblossoms.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
To contact us, please email info@berryandblossoms.com
OWNDERSHIP OF RIGHTS
Ownership of all rights, including copyright, relating to this website is vested with Berry&Blossoms Ltd. Any use of this website or its contents, including copying or storing it other than for your own personal, non-commercial use, is prohibited without the permission of Berry&Blossoms Ltd. You may not modify, distribute or re-post something on this website for any purpose.
BY USING OUR SITE YOU ACCEPT THESE TERMS
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
You are at least 18 years old
We recommend you print these terms for future reference. If you do not agree to these terms, you must not use our site.
OTHER TERMS THAT MAY APPLY
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- Our Cookie Policy, which sets out information about the cookies on our site.
- If you purchase goods from our site, our Terms and Conditions will apply to your order.
- Competition and prize draw Terms and Conditions.
- Our Privacy Policy
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 19/07/2018.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will notify you of any significant changes but recommend you come back and check these Terms of Use whenever you wish.
PROMOTIONAL OFFERS
From time to time Berry&Blossoms Ltd runs promotions and offers on selected products or lines. We refer to these collectively as our "Promotional Offers". To utilise your promotion code, click the "have a gift card or discount code" button on the product or order summary page and enter the specific code. Please note, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. All of our Promotional Offers are subject to the below terms and conditions:
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- They are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
- They cannot be used in conjunction with any other offer;
- They are valid for a limited period of time as specified in the marketing communication on the website, they cannot be used after this period;
- They are not valid on gift wrap, gift box service;
- All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
ACCEPTANCE OF YOUR ORDER
All orders are subject to acceptance and availability.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Upon acceptance of your order, dispatch will be arranged to your address. Completion of the contract between you and Berry&Blossoms Ltd will be perfected when we dispatch the goods to you. If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being despatched. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy. We are entitled to refuse any order made by you for any reason.
INTERNATIONAL ORDERS
Your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that We have no control over these charges and We cannot predict their amount. You will be responsible for payment of any such import duties and taxes.
PAYMENT
Payment can be made securely online by Visa, Master Card, American Express or Maestro cards. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. In the event that your card authorization and validation is declined, we reserve the right to cancel your order.
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
AVAILABILITY AND DELIVERY
We aim to despatch all orders as soon as possible. Orders placed before 1pm Mon-Fri are usually despatched within 1 working day. Once Royal Mail has your order, your order will be fulfilled and full tracking information will be provided with your despatch email. In any event, delivery will take place no more than 30 calendar days after the day on which a Contract is entered into.
PRICE
INFORMATION ON OUR SITE
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
- make good any shortage or non-delivery or incorrect delivery; or
- replace or repair any Products that are damaged or defective; or
- refund to you the amount paid by you for the Products in question
We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
Under the Consumer Contracts Regulations you have the right to cancel any order that you make with us online within 14 days without any reason. The cancellation period will expire 14 days after you have received your goods.
To exercise the right to cancel, you must inform us of your decision to cancel your order by sending a clear statement either by e-mail to our Customer Care Team at info@berryandblossoms.com
If you cancel a Contract after the Products have been dispatched to you, you must return them to us. You are responsible for the costs of returning the goods back to us and your items must be returned no later than 14 days from the day on which you notify us of the cancellation of your order.
We will reimburse to you all payments received from you in respect of that order including the costs of delivery, although the maximum refund for delivery costs will be the least expensive delivery method.
We may make a deduction from the reimbursement for loss of value of any goods supplied, if the loss is the result of unnecessary handling by you
RETURN & REFUNDS
Please note that in addition to your general right to cancel set out above, we operate a Return Policy. For further information on returns please see our Returns Policy - here
CREDIT NOTE TERMS
Credit Notes are issued when the requirements meet the Returns Terms & Conditions.
Credit Notes are not redeemable for cash and are non-refundable. Berry&Blossoms Ltd does not accept cancellations or offer refunds under any circumstances in whole or part thereof once payment of the original purchase has been made and the BERRY&BLOSSOMS LTD Credit Note is issued. There are no refunds for items purchased using a BERRY&BLOSSOMS LTD Credit Note.
- CREDIT NOTE REDEMPTION
Amounts shown on a BERRY&BLOSSOMS LTD Credit Note are in (GBP) and can only be redeemed in (GBP) on BERRY&BLOSSOMS LTD goods.
If upon redeeming your BERRY&BLOSSOMS LTD Credit Note there is a difference between the cost payable and the Credit Note value, BERRY&BLOSSOMS LTD will require further payment for the difference.
- CREDIT NOTE EXPIRY DATE
All BERRY&BLOSSOMS LTD Credit Notes issued are valid for 12 months from the issue date that is noted on the provided receipt. It is the Receiver’s responsibility to redeem the value placed on the Credit Note within that time frame. BERRY&BLOSSOMS LTD is unable to extend Credit Notes beyond the expiry date.