28 Day Returns

We are happy to refund any item, including sale items within 28 days of arrival. If for any reason you change your mind (subject to our terms and conditions).

Unfortunately we are currently unable to process exchanges. Any returns made after this date will be issued with store credit.

Gift cards are non refundable. 

How To Return? 

• Fill in your returns form enclosed with your order.
• Package your items carefully, with each item in its original condition and all labels attached.  
• Affix your Royal Mail Returns label to the front. Need a new label? Download our UK returns label here.
• Take your package to any post office, remember to keep your tracking.

What Happens Next?

• Within 14 working days of receiving your returned item, we will send you an email to confirm your refund. 
• Please note it can take a few more days for your bank to complete the refund, depending on your card issuer. 

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When using our returns label, a handling fee of £2.50 is deducted from your refund to cover the cost of your return. You can alternatively return via your own method, then no fee will apply.

International Returns?

Please return your items using your local post service, they will have to be returned at your cost. Please obtain your receipt as proof of postage. 

What Is Your Returns Address?

Berry & Blossoms, Returns Department, 16 Belleisle Road, Grimsby, Lincolnshire, DN34 5QZ, United Kingdom.